Terms of Use

1. Platform nature and status

Bhopal.info is a privately operated hyperlocal digital platform owned and operated by Bhopal City Information Portal (hereinafter “the Platform”, “we”, “us”, or “our”). It is not an official government, civic, or municipal authority platform. All content is independently curated. User-submitted content is subject to moderation and may be edited, withheld, or removed at our discretion.

By accessing or using this platform in any capacity, you agree to be bound by these Terms of Use. If you do not agree, you must discontinue use immediately.

2. Eligibility

Use of this platform is restricted to individuals aged 18 years or above, or minors accessing it under the supervision of a parent or legal guardian who accepts these terms on their behalf. By using the platform, you represent that you meet this requirement.

3. User conduct

Users must not post false, misleading, defamatory, obscene, or harmful content. Spam, duplicate listings, and fraudulent activity will result in immediate account suspension. Verified identity is required for all transactional modules including real estate listings, jobs, and classified advertisements.

You must not use the platform to impersonate any person or entity, or falsely claim affiliation with any business, government body, or organisation.

4. Listings, accuracy, and no warranty

All listings are submitted by third-party users or businesses and are subject to moderation. The platform does not verify the accuracy, completeness, or legality of all user-submitted information and makes no warranty, express or implied, regarding the same. Users are advised to independently verify information before acting upon it.

The platform reserves the right to remove any listing that violates our content policy, is reported as fraudulent, or poses a risk to users — without prior notice or liability.

5. Intellectual property

All original content, design, software, structure, and editorial material on Bhopal.info is the intellectual property of Bhopal City Information Portal and is protected under applicable Indian copyright law. You may not reproduce, redistribute, or commercially exploit any part of this platform without express written permission.

User-submitted content remains the property of the submitting user; however, by submitting content to the platform, you grant us a non-exclusive, royalty-free licence to display, distribute, and promote that content as part of our platform services.

6. Third-party links and content

The platform may contain links to third-party websites, services, or resources. These are provided for convenience only. We do not endorse, control, or take responsibility for the content, privacy practices, or availability of any third-party service. Access to third-party sites is at your own risk.

7. Limitation of liability

Bhopal.info acts as an information intermediary and technology platform. We are not a party to, and accept no liability for, any transaction, dispute, agreement, or outcome arising from interactions between users, or between users and businesses listed on the platform. This includes but is not limited to property transactions, employment engagements, commercial dealings, or service agreements.

To the maximum extent permitted by applicable law, our total liability for any claim arising from use of the platform shall not exceed the amount paid by you to us in the 12 months preceding the claim, or INR 1,000 — whichever is lower.

8. Disclaimer of accuracy for news content

News and informational content published on Bhopal.info is curated from multiple sources including user submissions, press releases, and editorial content. While we make reasonable efforts to ensure accuracy, we do not guarantee that all published information is complete, current, or error-free. Readers are advised to verify critical information independently before relying on it for any decision.

9. Governing law and jurisdiction

These Terms of Use are governed by the laws of India, including the Information Technology Act, 2000 and rules thereunder. Any dispute arising from or in connection with use of this platform shall be subject to the exclusive jurisdiction of the courts of Bhopal, Madhya Pradesh, India.

10. Dispute resolution

In the event of a dispute, users are encouraged to first contact us at the address below to seek resolution informally. If unresolved within 30 days, disputes shall be referred to arbitration under the Arbitration and Conciliation Act, 1996, with the seat of arbitration at Bhopal, Madhya Pradesh.

11. Termination

We reserve the right to suspend or terminate your access to the platform at any time, with or without notice, if we determine that you have violated these terms, engaged in fraudulent activity, or pose a risk to other users or the integrity of the platform.

12. Changes to terms

These terms may be updated periodically to reflect changes in law, platform features, or operational requirements. The updated date at the top of this page reflects the most recent revision. Continued use of the platform following any update constitutes your acceptance of the revised terms. We recommend reviewing this page periodically.

13. Self-regulatory body (Level II)

Bhopal.info is registered with a Level II Self-Regulatory Body (SRB) as required under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021:

Working Journalist Media Council (WJMC)
MIB-registered Level II Self-Regulatory Body under IT Rules, 2021
G-76, Sector 63, Noida, Gautam Buddh Nagar, Uttar Pradesh — 201309
Website: jmcouncil.in
Email: info@WJMC.in

Grievances unresolved at the platform level within 15 days may be escalated to WJMC for Level II redressal.

14. Contact and grievance officer

For terms-related queries or to raise a formal grievance under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, you may contact our designated Grievance Officer. Acknowledgment will be sent within 24 hours; resolution within 15 days.

Grievance Officer — Bhopal.info
Rajnish K. Khare
Bhopal City Information Portal, Bhopal, Madhya Pradesh, India
Phone:
Email:
Grievance acknowledgment: within 24 hours of receipt.
Resolution timeline: within 15 days as required under IT Rules, 2021.